Privacy Policy

Privacy Policy for https://fuel-system-collision-check.collision-talk.com

Introduction

Welcome to the online platform of fuel system collision check (hereafter referred to as ‘we’, ‘us’, or ‘the Company’). We are dedicated to protecting your privacy and ensuring a transparent approach to data handling. This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal information in compliance with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales and Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPAA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://fuel-system-collision-check.collision-talk.com.
  2. Any mobile applications or software provided by us.
  3. Services and products offered through our platform.
  4. Interactions between users and our support team.

Please note that this policy does not extend to third-party platforms, apps, or services accessible via links on our site. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the ways in which we process personal information during various user interactions:

  1. Account Creation and Management: When you create an account on our platform, we collect account-related data such as your name, contact details, and login credentials.
  2. Payment and Financial Information: We securely process payment details to facilitate transactions, including credit/debit card numbers, billing addresses, and financial history (in compliance with PCI DSS standards).
  3. Purchase and Order History: Details about products or services purchased from us are maintained for order fulfillment and customer support purposes.
  4. Mobile Device Data: We may collect unique device identifiers, mobile phone numbers, and mobile app usage data to enhance our services and improve user experience.
  5. Location Information: With your consent, we can access and use location data to provide location-based services or tailor content to your region.
  6. Feedback and Reviews: Personal information provided in user reviews, surveys, or feedback forms is used to improve our products and services.
  7. Social Media Interactions: When you engage with us on social media platforms, we may collect and process the data shared during those interactions (in accordance with each platform’s privacy policies).
  8. Product Use and Preferences: We track product usage, preferences, and behavior patterns to personalize content and recommendations.

Personal Data Collection

We gather various types of personal data through multiple sources:

  1. Direct User Input: This includes information you voluntarily provide when setting up an account, making a purchase, filling out forms, or participating in surveys.
  2. Automatic Collection: Our systems automatically log details about your interactions with our website and applications, such as IP addresses, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
  3. Third-Party Providers: We may receive personal data from third-party services or partners when you choose to use their integrations on our platform (e.g., social media login).

Cookies and Similar Technologies

We utilize cookies and similar tracking technologies for:

  1. Essential Functions: Strictly Necessary cookies ensure the smooth operation of our website and services, enabling features like secure log-ins and shopping carts.
  2. Personalization: Preference cookies help us remember your settings and preferences, providing a customized experience.
  3. Analytics: Analytics cookies collect information about your interaction with our site, helping us understand user behavior and improve performance.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Data Retention and Deletion

We follow strict data retention policies:

  1. Legal Requirements: We retain personal data for as long as necessary to comply with legal obligations, resolve disputes, or enforce our rights.
  2. Business Needs: Personal information is stored for the duration of your account’s active status and for a reasonable period after its closure (as per applicable laws).
  3. Data Anonymization: Once data retention periods expire, we take steps to anonymize or delete identifiable personal data securely.

Data Security

We implement robust security measures to protect personal information:

  1. Encryption: We use encryption for data at rest and in transit to safeguard sensitive details.
  2. Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to process data on our behalf.
  3. Access Controls: Only authorized personnel have access to personal information, and they are bound by confidentiality obligations.

Children’s Privacy

We do not knowingly collect or solicit personal information from individuals under the age of 18 (or the legal age limit in your jurisdiction). If you believe we have collected such data by mistake, please contact us, and we will take prompt action to rectify it.

Your Rights

Depending on your location and applicable laws, you may have various rights regarding personal data:

  1. Access: You can request access to the personal information we hold about you.
  2. Rectification: You have the right to request corrections if your data is inaccurate or incomplete.
  3. Erasure/Right to be Forgotten: In certain circumstances, you can ask for the deletion of your data (subject to legal exceptions).
  4. Restriction: You may request restrictions on the processing of your personal information in specific cases.
  5. Data Portability: You have the right to receive your personal data in a structured format and transfer it to another controller.
  6. Objection: You can object to the processing of your data for specific purposes, including marketing activities.
  7. Non-Discrimination: You cannot be discriminated against for exercising your data privacy rights.
  8. Apples/Complaints: You have the right to file a complaint with a supervisory authority or our privacy team regarding data handling practices.

To exercise any of these rights, please reach out to our privacy team at [email protected] or via postal mail to the address provided below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically for the latest information on our privacy practices.

Contact Us

For inquiries, feedback, unsubscribe requests, or data-related questions, please contact us:

We value your trust in our privacy practices and are committed to ensuring a transparent and secure digital experience.